Privacy Policy - OptiAI AS Last updated: March 2026

1. Information We Collect We collect personal information when you interact with our website, submit forms, or communicate with us. This includes your full name, email address, phone number, business name, and any additional information you provide through forms or direct communication. We may also collect non-personal information automatically through cookies and tracking technologies.

2. How We Use Your Information The information we collect is used to contact you regarding your inquiry or booking, send appointment reminders and consultation confirmations, send follow-up messages related to your strategy call, provide and improve our services, and comply with legal obligations.

3. SMS Communications and Opt-In Details By opting in to SMS communications from OptiAI AS, you consent to receive text messages related to your inquiry, appointment, or service engagement. Message types include appointment reminders, consultation confirmations, and follow-up messages. Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. Information sharing to subcontractors in support services such as customer service is permitted. All other use cases exclude text messaging originator opt-in data and consent from being shared with third parties.

4. Cookie and Tracking Information Our website uses cookies and similar tracking technologies to improve functionality and user experience. Types of cookies we use include essential cookies required for the website to function, analytics cookies that help us understand how visitors use our site, and preference cookies that remember your settings.

You may disable cookies at any time through your browser settings. Disabling cookies may affect certain features of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Data Security Practices We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or misuse.

These measures include encrypted data transmission using SSL technology, restricted access to personal information on a need-to-know basis, regular review of our data collection and storage practices, and secure servers for storing personal data.

While we take reasonable precautions, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Data Sharing and Third Parties We do not sell or share your personal information with third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances: with service providers who assist us in operating our business such as CRM systems and communication tools under strict confidentiality obligations, with aggregators and providers of Text Message services strictly for the purpose of delivering SMS communications you have opted into, and when required by law or to protect our legal rights.

7. User Rights You have the right to request access to the personal information we hold about you, request correction or deletion of your personal information, withdraw consent to SMS communications at any time by replying STOP, and contact us with any concerns about how your data is handled.

8. Data Removal If you would like your personal information removed from our records, please contact us at [email protected]. We will process your request within a reasonable timeframe.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

10. Contact OptiAI AS

Address: Røykås Terrasse 50, 1476 Rasta, Lørenskog, Norway
Email: [email protected]
Phone: +1 478-551-7032